[rt-users] Request Tracker email problems and errors

[Greg Shiers - SI Works Internet]

Todd Chapman wrote:
> On Wed, Apr 05, 2006 at 03:10:32PM +0200, Greg Shiers - SI Works Internet wrote:
>   
>> I'll give that a shot.
>>
>> Any idea why no emails are getting sent out, before we rebooted they 
>> were going out fine.
>>
>> A Strange thing that i have noticed now too is that previously it was 
>> set to record outgoing emails, which it did on all tickets, now the 
>> system doesnt seem to record emails in the ticket history at all any more.
>>
>> I'll give make testdeps a shot now and see what happens.
>>
>>     
>
> Perhaps you had changed your PATH to find the right perl
> and when you rebooted the past was lost and now the
> wrong perl is being found. Did you install a second perl?
>
> -Todd
>   
We didnt install a second perl STD Fedora Core 4 install

[root at ftp1 ~]# which perl
/usr/bin/perl
[root at ftp1 ~]# perl -v

This is perl, v5.8.6 built for i386-linux-thread-multi

Emails used to be recorded in the history, and now they aren't at all.

When I log out of RT for some reason we get this in the error log

[Wed Apr  5 11:37:38 2006] [err]: Couldn't load  from the users database.
 (/opt/rt3/lib/RT/CurrentUser.pm:146)

Not sure if that has any relevance.
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