[rt-users] Script to build timeworked report based on CustomField

[Jason Fenner]

Very good idea to incorporate in a future version.  Excellent point in 
regards to keeping version portability.

Thank You for your input.

Andreas Putzo wrote:

>On Wednesday 05 April 2006 20:37, Jason Fenner wrote:
>  
>
>>Hi everyone.
>>
>>I am pretty new at writing scripts to use with RT.  Recently I wrote a
>>script that I use to build a report on how much time we have spent
>>working for the different departments in the company I work for.  The
>>departments are set through a RT::Ticket Custom Field.
>>
>>This is my first RT script so, I'm sure that it needs a lot of
>>improvements.  Feel free to post your thoughts and ideas.  I hope that
>>other in the RT community will also find it useful.
>>
>>My fire proof suit is on and I look forward to hearing your input.
>>
>>Jason Fenner
>>    
>>
>
>If you don't want to access the sql database directly, you may also use
>some of the modules which come with RT. This could also be useful in case,
>the DB structure is changed in the future.
>You can find some example code in $rtroot/bin/.
>The modules are also well documented.
>eg:
>cd $rtroot/lib/RT
>perldoc Tickets_Overlay
>
>hth,
>andreas
>
>  
>