On Fri, Apr 07, 2006 at 09:42:43AM -0500, Flynn, Timothy J wrote: > Just thought to look in the logs and this is what is recorded: > > IsApplicable failed: RT::Ticket::status Unimplemented in > RT::Condition::UserDefined. > > > Does this mean the book example is bogus? It means you've typed "status" when you meant to type "Status"