[rt-users] Email Problem RT3

[Andreas Putzo]

On Friday 07 April 2006 15:09, Michael Methe wrote:
> When I create a new ticket in RT, an email is sent the address specified
> in the ticket.  The problem is the FROM address in the email is not the
> rt address.  It is apache at upsilon.  Here's some background
>
> rt is on hostname rhel
> upsilon is an ms exchange 2000 server (our primary internal mail server)
>
> Why would the email show up as form apache at upsilon.domain.name
> (domain.name is our internal DNS domain name)

Did you set $CorrespondAddress and $CommentAddress in your RT_SiteConfig.pm 
correctly?
How do you forward the mail to your exchange server? I had a similar issue 
with ssmtp  until i allowed from line override.

regards,
andreas