[rt-users] Searching for the To: field within RT?

[Drew Barnes]

Why not have sendmail/postfix log which mails come to those address?


Travis Campbell wrote:
> Hello,
>
> Is there an easy way to search for an email address that has a 
> specific To:
> address?
>
> Here's why I want to do this:
>
> I have RT set up so that isRTAddress() recognizes some of our legacy 
> support
> addresses that we've been required to keep for non-technical reasons.  
> I'm
> trying to find out which of our customers is still using these old 
> addresses,
> so I'd like to search for any tickets that came into that address.
>
> Is there any way to use RT's search interface to do this or am I going to
> have to grovel through the Attachments table and work my way backwards to
> find this information?
>
> Travis

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati