[rt-users] Custom Statuses

[Brad Pinkston]

So is this a yes?  Is everything working 100% with this setup?  Does the
HTML automatically give you the new statuses as the option, or is that
hardcoded?


Brad Pinkston
Senior Systems Administrator
New Media Gateway
O: 214.206.3485
M: 469.682.6487
F: 303.496.2712
 

-----Original Message-----
From: Schultz, Eric [mailto:ESchultz at corp.untd.com] 
Sent: Wednesday, April 12, 2006 1:17 PM
To: Brad Pinkston; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Custom Statuses

I noticed that the link you reference says you can't have a status
longer than 10 characters.  Does anyone know why this is?  That explains
why I got the error it describes for a status of "resolved_notdone".  I
thought it may have been the underscore, but I never looked into it.

________________________________

	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Brad
Pinkston
	Sent: Wednesday, April 12, 2006 10:25 AM
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] Custom Statuses
	

	Is adding custom statuses like this really work this easily?
Has anyone had any trouble with this procedure?

	http://wiki.bestpractical.com/index.cgi?CustomStatuses



	Brad Pinkston
	Senior Systems Administrator
	New Media Gateway
	O: 214.206.3485
	M: 469.682.6487
	F: 303.496.2712