[rt-users] Moving to a new server and upgrading from 3.0.5 to 3.4.5

Alois Sefu asefu at fooie.net
Wed Apr 19 00:52:32 EDT 2006


Can you please post your errors for "2. internal error when I created a 
new ticket. "

are they similar to the ones I posted on 4/18/2006 12:18 PM
[rt-users] rt-3.4.5 on Mandriva2006 - perl errors?? (method "new")

rt3 at acerhomes.com wrote:
> hello guys,
>
> I already spent some days already doing this.
> My new system is running at Fedora 5 distro. and using the latest
> Postgresql and Apache with mod_perl.
>
> My old system is running at Redhat 9, Postgres 7.3.2, Apache 2.0.40 with
> fastcgi installed.
>
> What i did first, i successfully installed RT 3.4.5 in new system but I
> tried first to connect to old postgres from old system so that I can still
> retrieve our existing data.  Here are some initial issues I found.
>
> 1. ticket details are displayed except the issue messages itself
> 2. internal error when I created a new ticket.
> 3. can't take ownership of one ticket
> 4. i can no longer log-in from old RT 3.0.5
>
> I tried to compare the new data structures with old one and changed
> accordingly but still not working.
>
> Hopefully, you can give some lights on what should I do.
>
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