[rt-users] Moving to a new server and upgrading from 3.0.5 to 3.4.5

[rt3 at acerhomes.com]

Here is the error I got from error_log
[Wed Apr 19 06:21:03 2006] [crit]: Couldn't create a ticket: Internal
Error: Found no sequence for Tickets
(/web/rt3/lib/RT/Ticket_Overlay.pm:590)
[Wed Apr 19 06:21:03 2006] [error]: WebRT: Ticket could not be created due
to an internal error () (/web/rt3/share/html/Elements/Error:78)


> Can you please post your errors for "2. internal error when I created a
> new ticket. "
>
> are they similar to the ones I posted on 4/18/2006 12:18 PM
> [rt-users] rt-3.4.5 on Mandriva2006 - perl errors?? (method "new")
>
> rt3 at acerhomes.com wrote:
>> hello guys,
>>
>> I already spent some days already doing this.
>> My new system is running at Fedora 5 distro. and using the latest
>> Postgresql and Apache with mod_perl.
>>
>> My old system is running at Redhat 9, Postgres 7.3.2, Apache 2.0.40 with
>> fastcgi installed.
>>
>> What i did first, i successfully installed RT 3.4.5 in new system but I
>> tried first to connect to old postgres from old system so that I can
>> still
>> retrieve our existing data.  Here are some initial issues I found.
>>
>> 1. ticket details are displayed except the issue messages itself
>> 2. internal error when I created a new ticket.
>> 3. can't take ownership of one ticket
>> 4. i can no longer log-in from old RT 3.0.5
>>
>> I tried to compare the new data structures with old one and changed
>> accordingly but still not working.
>>
>> Hopefully, you can give some lights on what should I do.
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>>
>> We're hiring! Come hack Perl for Best Practical:
>> http://bestpractical.com/about/jobs.html
>>
>
>