[rt-users] possible bug? can not query for deleted tickets

[Ruslan Zakirov]

It's a feature.

On 4/18/06, tmaciak at ci.grand-rapids.mi.us <tmaciak at ci.grand-rapids.mi.us> wrote:
>
>
>
> I am using RT v3.4.2 since last August and just found out that you can not
> query for tickets that have a "Deleted" status in them.
>
> I can still view these tickets by entering the ticket number but am not able
> to search for them.
>
> This problem applies to both the Query Builder general and "Advanced" query
> builder as well.
>
>
>
> I think it would be nice to have an option to be able to search under
> deleted tickets since they are still in the database.
>
>
>
> On a side note – is there a specific place to send bug and/or overall RT
> feature requests to?
>
>
>  Thanks,
>
>
>
> T.J. Maciak
>
>
>
> Internet/Intranet Developer
>  Department of IT
>  City of Grand Rapids
>  P: (616)456-3713
>
> F: (616)456-3448
>
>
>
>
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--
Best regards, Ruslan.