[rt-users] LDAP Summary and supported implementations

[Matt Nichols]

Do you define an LdapBase variable in your config? 

 

Thanks again.

 

-Matt

 

________________________________

From: eric.valor at daimlerchrysler.com
[mailto:eric.valor at daimlerchrysler.com] 
Sent: Thursday, April 20, 2006 2:47 PM
To: Matt Nichols
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] LDAP Summary and supported implementations

 


Matt: 

I've gotten this working with AD.  The trick for AD is making sure you
search for "sAMAccountName" instead of "uid". 

Here are the bare essentials you'll need: 

Set($LdapUser, 'cn=<binduser>,CN=Users,dc=<domain>,dc=com');       #
LDAP bind user 
Set($LdapPass, '<password>');                                   # LDAP
bind user pass 
Set($LdapUidAttr, 'sAMAccountName');                            #
attribute for RT account name 
Set($LdapFilter, 'objectclass=user');                       # filter
LDAP entries (e.g., only people) 
Set($LdapNameAttr, 'cn');                                       #
attribute for RT user name 
Set($LdapMailAttr, 'mail');                                     #
attribute for RT email addy 

Note that "Users" requires the capital U... 

Bear in mind this won't auto-populate the RT database from the LDAP
database.  Your users will fail unless they already have an RT account. 

The Moseman contribution
<http://www.mosemann.com/software/LDAPSMB1.2_RT3.tar.gz>  allows for
setting up accounts on-the-fly, but I've had some difficulty in getting
it to pull in all the LDAP (AD) records (SQL errors are reported in the
logging).  I haven't been able to put in much time in debugging.. 

The Mehl contribution <http://blank.org/memory/output/rt-ad-sso.html>
does a better job and has good instructions, but has the drawback of
requiring mod_ntlm and the NT LanMan hash vulnerability. 

Hope this helps. 

--
Eric N. Valor
Sr. Systems Administrator
DaimlerChrysler Research & Technology North America, Inc.
eric.valor at daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536

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