[rt-users] Business Hours Alerts

[Rick Russell]

The best way is to use Jesse Vincent's Business::Hours module to set up 
a business hours schedule, then use the methods (like first_after) to 
quickly determine whether the current time is in the business hours 
schedule.

http://search.cpan.org/~jesse/Business-Hours-0.07/lib/Business/Hours.pm

But it's also not hard to roll up your own using POSIX::localtime() and 
POSIX::strftime().

Rick R.