[rt-users] cc only kinda working

[Andreas Putzo]

On Wednesday 26 April 2006 21:31, kate.wilson wrote:
> I have the default already set up:
> "On Correspond Notify Requestors and Ccs with template Correspondence"
>
> and it does notify CC's that have been assigned below the message text
> bow, just not the one above it.

You have to create a scrip "On Correspond Notify Other Recipients".
The Cc and Bcc fields are not the same as ticket watchers, which is imho 
somewhat confusing.

regards,
Andreas Putzo