[rt-users] Detecting "new" ticket in a template

Joshua Colson jcolson at voidgate.org
Thu Apr 27 12:06:33 EDT 2006


On Thu, 2006-04-27 at 08:57 -0700, Schultz, Eric wrote:

> I believe you want this in your Custom Condition section:
> 
> # Process only if this is a new ticket.
> return 1 if ($self->TransactionObj->Type eq 'Create');
> 

Isn't that just what the 'On Create' standard condition does?

-- 
Joshua Colson <jcolson at voidgate.org>




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