[rt-users] Detecting "new" ticket in a template

[Samuel P. Howard]

Right, and this brings us back to having 3 scrips and 3 templates again 
....  :(

That's why I am trying to figure out how to do it in the template.

Thanks,
Sam

Joshua Colson wrote:
> On Thu, 2006-04-27 at 08:57 -0700, Schultz, Eric wrote:
>
>   
>> I believe you want this in your Custom Condition section:
>>
>> # Process only if this is a new ticket.
>> return 1 if ($self->TransactionObj->Type eq 'Create');
>>
>>     
>
> Isn't that just what the 'On Create' standard condition does?
>
>