[rt-users] Users being logged out.

[Rick Russell]

Are you waiting long enough for the entire page to load? The pages sets
an authentication cookie; if the page doesn't completely load, the auth
cookie isn't set correctly and you're not authenticated.

The authentication is strictly cookie based, so there's no issue with
apache sessions or anything like that. I've left my computer asleep and
off the net for hours, then I come back to my browser and continue
without needing to log back in. As long as you don't toss the cookie,
you're golden.

Rick R.


Davin Flatten wrote:
> I am still having this problem but I have ruled out the session cache by
> using Apache::Session::File and my PgSQL database for sessions.  Both
> show the same problem.  I also made sure I have a good network
> connection.  I have the problem with both SSL and nonSSL connections. 
> The problem is reproducible.  If I log into RT the first time and then
> click on 'Preferences' while on the 'Home' page I will be redirected to
> the login page every time.  It looks like I am going to have to spend
> time to debug the code for this problem.  Anyone have any success with
> this bug?
> 
> -Davin
> 
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