[rt-users] Saved searches Rt3.4.4

[Hayes, Paul]

... I am able to save a search for a group without any trouble, I'm
trying to add a search to 'My Saved Searches'

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Hayes,
Paul
Sent: 01 August 2006 14:44
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Saved searches Rt3.4.4

 

Hi,

 

I'm having some trouble with saved searches. I'm trying to set up a
saved search to allow people to easily see all tickets for which they
are the requestor.

 

I complete a valid search in the Query Builder screen, test it by
hitting 'Search', and then click the Query Builder link again. When I
type in a name and select Save, I get one of the following error
messages....

 

'Can't find a saved search to work with'

 

'Can't save this search'

 

Does anyone know how this is caused? The user has 'CreateSavedSearch' ,
'EditSavedSearch' and 'LoadSavedSearch' permissions. Is there anything
I'm missing?

 

Thanks,

Paul

 


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