[rt-users] Bad Directory structure in Linux RPM installation of RT 3.4.5

[Mathew]

Mike Friedman wrote:
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> On Tue, 25 Jul 2006 at 16:29 (-0400), Jeff Voskamp wrote:
> 
>> All crucial paths are mentioned in 
>> /usr/lib/perl5/vendor_perl/5.8.6/RT.pm starting around line 70. All 
>> the perl libraries are anchored at /usr/lib/perl5/vendor_perl/5.8.6/RT
> 
> Jeff,
> 
> But my system has several versions of perl in 
> /usr/lib/perl5/vendor_perl. RT is installed in 5.8.7, but the default 
> version (what I get when I enter 'perl -v') is actually 5.8.8.
> 
> I looked in /usr/lib/perl5/vendor_perl/5.8.8/RT.pm.  Several paths are 
> mentioned, but most of them are either empty or don't even exist. For 
> example, /var/lib/rt3 has nothing in it.  And /usr/local/etc/rt3 doesn't 
> exist.  In fact, when I installed Jesse's BrandedQueues extension, it 
> created /usr/local/lib/rt3/lib/RT/Extension, because /usr/local/lib/rt3 
> otherwise didn't exist or was empty.
> 
> So, how do I customize RT?  That is, what is the scheme I'm supposed to 
> use to cause proper overriding without actually modifying or replacing 
> files from the original RT distribution?
> 
> Mike
> 
> _________________________________________________________________________
> Mike Friedman                        System and Network Security
> mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
> 1-510-642-1410                       University of California at Berkeley
> http://socrates.berkeley.edu/~mikef  http://security.berkeley.edu
> _________________________________________________________________________
> 
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Yeah, definitely don't use the fedora package.  It's rather pointless 
considering how easy it is to install RT via tarball.  Plus, with the 
fedora package 1) you have to wait for them to release a new build with 
each release and 2) if you have custom code that you need to use you can 
install from tarball next to the current running version while testing 
the newer version.

-- 
Mathew Snyder