[rt-users] Is there a loc(Resolve)

[Phillip White]

Hello,

  loc(Take)is handy and so would a loc(Resolve) be handy too.  I
  haven't worked out a way to do this so I ask you more experienced
  folks.  Thing is -- we receive a lot of spam; spam which is really
  evident without opening the ticket (At a Glance) so Resolving it
  directly would be very helpful.

-- 
Best regards,
 Phillip                          mailto:philw at webmaster.com