[rt-users] Automatic ticket resolution

[Bryce Porter]

Hello,

I was wondering if it's possible to set a ticket to resolve itself  
automatically after a given timeframe expires. For example, I've  
placed tickets with some of my vendors, and they always tell me  
"we'll keep this ticket open for 24 hours just in case you want to re- 
explore this issue" or something similar. Any ideas?

Regards,
Bryce Porter
ShellShark Networks
Owner
ShellShark Networks
151 Shadoway Dr.
East Peoria, IL  61611

p. 309.698.5584  x103
f.  425.606.3294
e. bryce at shellshark.net
w. www.shellshark.net



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