[rt-users] Sorting Ticket History

Alexandr Ciornii alexchorny at gmail.com
Tue Aug 8 16:11:37 EDT 2006


Hello!

2006/8/8, Josh Barron <joshb at netcentralinc.com>:
> Is there a way to change the default behavior of RT when displaying ticket
> history.  I would like it to show the most recent updates/replies at the top
> of the history instead of at the bottom.

1. You can upgrade to 3.6.1, there is a new configuration option.
2. You can copy html/Ticket/Elements/ShowHistory from 3.6.1, if you
are using 3.5+
(test before using).
3. Backport changes from 3.6.1 if you are using older version.

-- 
Alexandr Ciornii, http://chorny.net



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