[rt-users] Sorting Ticket History

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue Aug 8 16:57:58 EDT 2006


http://wiki.bestpractical.com/?ReverseHistoryOrder

On 8/9/06, Alexandr Ciornii <alexchorny at gmail.com> wrote:
> Hello!
>
> 2006/8/8, Josh Barron <joshb at netcentralinc.com>:
> > Is there a way to change the default behavior of RT when displaying ticket
> > history.  I would like it to show the most recent updates/replies at the top
> > of the history instead of at the bottom.
>
> 1. You can upgrade to 3.6.1, there is a new configuration option.
> 2. You can copy html/Ticket/Elements/ShowHistory from 3.6.1, if you
> are using 3.5+
> (test before using).
> 3. Backport changes from 3.6.1 if you are using older version.
>
> --
> Alexandr Ciornii, http://chorny.net
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-- 
Best regards, Ruslan.



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