[rt-users] Script creation of mutiple child tickets

John McCoy jmccoy at ggu.edu
Wed Aug 9 17:51:19 EDT 2006


I'm still working on a workflow process and I gotten it to create single 
child tickets properly but as soon as I try to create multiples in one 
template it fails. RT 3.6 on RHEL 4 fastcgi

Thanks for any pointers.

[Wed Aug  9 21:48:16 2006] [debug]: Converting 'ISO-8859-1' to 'utf-8' 
for text/plain - Employee Termination Notice (/opt/rt3/lib/RT/I18N.pm:226)
[Wed Aug  9 21:48:16 2006] [debug]: About to think about scrips for 
transaction #11147 (/opt/rt3/lib/RT/Transaction_Overlay.pm:160)
[Wed Aug  9 21:48:16 2006] [debug]: About to think about scrips for 
transaction #11148 (/opt/rt3/lib/RT/Transaction_Overlay.pm:160)
[Wed Aug  9 21:48:16 2006] [debug]: About to think about scrips for 
transaction #11149 (/opt/rt3/lib/RT/Transaction_Overlay.pm:160)
[Wed Aug  9 21:48:16 2006] [debug]: About to think about scrips for 
transaction #11150 (/opt/rt3/lib/RT/Transaction_Overlay.pm:160)
[Wed Aug  9 21:48:16 2006] [debug]: About to think about scrips for 
transaction #11151 (/opt/rt3/lib/RT/Transaction_Overlay.pm:160)
[Wed Aug  9 21:48:16 2006] [debug]: About to prepare scrips for 
transaction #11151 (/opt/rt3/lib/RT/Transaction_Overlay.pm:164)
[Wed Aug  9 21:48:16 2006] [debug]: Found 4 scrips 
(/opt/rt3/lib/RT/Scrips_Overlay.pm:364)
[Wed Aug  9 21:48:17 2006] [debug]: Detected Termination Notice with 
subject = Employee Termination Notice 
(/opt/rt3/local/lib/RT/Condition/OnEmployeeTermination.pm:17)
[Wed Aug  9 21:48:17 2006] [debug]: Line: === 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:811)
[Wed Aug  9 21:48:17 2006] [debug]: Line: ===Create-Ticket: Remove 
Groupwise User (/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: ****  Create ticket: create-Remove 
Groupwise User (/opt/rt3/lib/RT/Action/CreateTickets.pm:829)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Subject: Disable Novell 
Account (/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Parents: TOP 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Queue: Support 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Owner: jmccoy 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Requestor: nobody 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Content-Type: text/plain 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Content: 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: The user listed in the parent 
ticket { $Tickets{'TOP'}->Id() } needs to be disabled in eDir and 
Groupwise. Please remember to resolve this ticket when it is done. 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: ENDOFCONTENT 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line:  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: ===Create-Ticket: Remove 
Groupwise User (/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: ****  Create ticket: create-Remove 
Groupwise User (/opt/rt3/lib/RT/Action/CreateTickets.pm:829)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Subject:    Disable UNIX 
Account (/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Parents: TOP 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Queue: Support 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Owner: jmccoy 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Requestor: nobody 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Content-Type: text/plain 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Content: 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: The user listed in the parent 
ticket { $Tickets{'TOP'}->Id() } needs to be disabled on NS1 and 
datatle. Remember to run exports_accounts.pl on NS1. Best to use passwd 
-l username. Please remember to resolve this ticket when it is done. 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: ENDOFCONTENT 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line:  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: ===Create-Ticket: Remove 
Groupwise User (/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: ****  Create ticket: create-Remove 
Groupwise User (/opt/rt3/lib/RT/Action/CreateTickets.pm:829)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Subject: Disable Telecom 
Account (/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Parents: TOP 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Queue: Support 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Owner: jmccoy 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Requestor: nobody 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Content-Type: text/plain 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: Content: 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: The user listed in the parent 
ticket { $Tickets{'TOP'}->Id() } needs to be disabled in the PBX. Please 
remember to resolve this ticket when it is done. 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: Line: ENDOFCONTENT 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:814)
[Wed Aug  9 21:48:17 2006] [debug]: About to commit scrips for 
transaction #11151 (/opt/rt3/lib/RT/Transaction_Overlay.pm:173)
[Wed Aug  9 21:48:17 2006] [info]: 
<rt-3.6.0-28759-1155160096-253.10025-3-0 at ggu.edu> #10025/11151 - Scrip 
3  (/opt/rt3/lib/RT/Action/SendEmail.pm:237)
[Wed Aug  9 21:48:17 2006] [debug]: About to think about scrips for 
transaction #11152 (/opt/rt3/lib/RT/Transaction_Overlay.pm:160)
[Wed Aug  9 21:48:17 2006] [info]: 
<rt-3.6.0-28759-1155160096-253.10025-3-0 at ggu.edu> sent  To: 
jmccoy at ggu.edu (/opt/rt3/lib/RT/Action/SendEmail.pm:312)
[Wed Aug  9 21:48:17 2006] [info]: 
<rt-3.6.0-28759-1155160097-1982.10025-4-0 at ggu.edu> #10025/11151 - Scrip 
4  (/opt/rt3/lib/RT/Action/SendEmail.pm:237)
[Wed Aug  9 21:48:17 2006] [info]: 
<rt-3.6.0-28759-1155160097-1982.10025-4-0 at ggu.edu> No recipients found. 
Not sending. (/opt/rt3/lib/RT/Action/SendEmail.pm:249)
[Wed Aug  9 21:48:17 2006] [debug]: In CreateByTemplate 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:571)
[Wed Aug  9 21:48:17 2006] [debug]:  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:579)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: processing create-Remove 
Groupwise User of RT::Ticket=HASH(0xaeaca58) 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:587)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: evaluating
Subject: Disable Novell Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled in eDir and Groupwise. Please remember to resolve this 
ticket when it is done.
ENDOFCONTENT

Subject:    Disable UNIX Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled on NS1 and datatle. Remember to run exports_accounts.pl on 
NS1. Best to use passwd -l username. Please remember to resolve this 
ticket when it is done.
ENDOFCONTENT

Subject: Disable Telecom Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled in the PBX. Please remember to resolve this ticket when it 
is done.
ENDOFCONTENT (/opt/rt3/lib/RT/Action/CreateTickets.pm:880)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: yielding
Subject: Disable Novell Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled in eDir 
and Groupwise. Please remember to resolve this ticket when it is done.
ENDOFCONTENT

Subject:    Disable UNIX Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled on NS1 
and datatle. Remember to run exports_accounts.pl on NS1. Best to use 
passwd -l username. Please remember to resolve this ticket when it is done.
ENDOFCONTENT

Subject: Disable Telecom Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled in the 
PBX. Please remember to resolve this ticket when it is done.
ENDOFCONTENT (/opt/rt3/lib/RT/Action/CreateTickets.pm:896)
[Wed Aug  9 21:48:17 2006] [debug]: ARRAY(0xae8e668) not a recognised 
queue object. (/opt/rt3/lib/RT/Ticket_Overlay.pm:391)
[Wed Aug  9 21:48:17 2006] [debug]: RT::Ticket=HASH(0xaea8c04) No queue 
given for ticket creation. (/opt/rt3/lib/RT/Ticket_Overlay.pm:396)
[Wed Aug  9 21:48:17 2006] [error]: Couldn't create related ticket 
create-Remove Groupwise User for 10025 Could not create ticket. Queue 
not set (/opt/rt3/lib/RT/Action/CreateTickets.pm:618)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: processing create-Remove 
Groupwise User of RT::Ticket=HASH(0xaeaca58) 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:587)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: evaluating
Subject: Disable Novell Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled in eDir and Groupwise. Please remember to resolve this 
ticket when it is done.
ENDOFCONTENT

Subject:    Disable UNIX Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled on NS1 and datatle. Remember to run exports_accounts.pl on 
NS1. Best to use passwd -l username. Please remember to resolve this 
ticket when it is done.
ENDOFCONTENT

Subject: Disable Telecom Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled in the PBX. Please remember to resolve this ticket when it 
is done.
ENDOFCONTENT (/opt/rt3/lib/RT/Action/CreateTickets.pm:880)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: yielding
Subject: Disable Novell Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled in eDir 
and Groupwise. Please remember to resolve this ticket when it is done.
ENDOFCONTENT

Subject:    Disable UNIX Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled on NS1 
and datatle. Remember to run exports_accounts.pl on NS1. Best to use 
passwd -l username. Please remember to resolve this ticket when it is done.
ENDOFCONTENT

Subject: Disable Telecom Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled in the 
PBX. Please remember to resolve this ticket when it is done.
ENDOFCONTENT (/opt/rt3/lib/RT/Action/CreateTickets.pm:896)
[Wed Aug  9 21:48:17 2006] [debug]: ARRAY(0xada31d0) not a recognised 
queue object. (/opt/rt3/lib/RT/Ticket_Overlay.pm:391)
[Wed Aug  9 21:48:17 2006] [debug]: RT::Ticket=HASH(0xaea581c) No queue 
given for ticket creation. (/opt/rt3/lib/RT/Ticket_Overlay.pm:396)
[Wed Aug  9 21:48:17 2006] [error]: Couldn't create related ticket 
create-Remove Groupwise User for 10025 Could not create ticket. Queue 
not set (/opt/rt3/lib/RT/Action/CreateTickets.pm:618)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: processing create-Remove 
Groupwise User of RT::Ticket=HASH(0xaeaca58) 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:587)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: evaluating
Subject: Disable Novell Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled in eDir and Groupwise. Please remember to resolve this 
ticket when it is done.
ENDOFCONTENT

Subject:    Disable UNIX Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled on NS1 and datatle. Remember to run exports_accounts.pl on 
NS1. Best to use passwd -l username. Please remember to resolve this 
ticket when it is done.
ENDOFCONTENT

Subject: Disable Telecom Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket { $Tickets{'TOP'}->Id() } needs to 
be disabled in the PBX. Please remember to resolve this ticket when it 
is done.
ENDOFCONTENT (/opt/rt3/lib/RT/Action/CreateTickets.pm:880)
[Wed Aug  9 21:48:17 2006] [debug]: Workflow: yielding
Subject: Disable Novell Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled in eDir 
and Groupwise. Please remember to resolve this ticket when it is done.
ENDOFCONTENT

Subject:    Disable UNIX Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled on NS1 
and datatle. Remember to run exports_accounts.pl on NS1. Best to use 
passwd -l username. Please remember to resolve this ticket when it is done.
ENDOFCONTENT

Subject: Disable Telecom Account
Parents: TOP
Queue: Support
Owner: jmccoy
Requestor: nobody
Content-Type: text/plain
Content:
The user listed in the parent ticket 10025 needs to be disabled in the 
PBX. Please remember to resolve this ticket when it is done.
ENDOFCONTENT (/opt/rt3/lib/RT/Action/CreateTickets.pm:896)
[Wed Aug  9 21:48:17 2006] [debug]: ARRAY(0xaecbe48) not a recognised 
queue object. (/opt/rt3/lib/RT/Ticket_Overlay.pm:391)
[Wed Aug  9 21:48:17 2006] [debug]: RT::Ticket=HASH(0xaea7e34) No queue 
given for ticket creation. (/opt/rt3/lib/RT/Ticket_Overlay.pm:396)
[Wed Aug  9 21:48:17 2006] [error]: Couldn't create related ticket 
create-Remove Groupwise User for 10025 Could not create ticket. Queue 
not set (/opt/rt3/lib/RT/Action/CreateTickets.pm:618)
[Wed Aug  9 21:48:17 2006] [debug]: Handling links for  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1415)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Handling links for  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1415)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Handling links for  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1415)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Building Parents link for TOP: 10025 
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1426)
[Wed Aug  9 21:48:17 2006] [crit]: HasRight called with no valid object 
(/opt/rt3/lib/RT/Principal_Overlay.pm:321)
[Wed Aug  9 21:48:17 2006] [warning]: AddLink thru 10025 failed: 
Permission Denied (/opt/rt3/lib/RT/Action/CreateTickets.pm:1450)
[Wed Aug  9 21:48:17 2006] [debug]: Handling postponed actions for  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1462)
[Wed Aug  9 21:48:17 2006] [debug]: Handling postponed actions for  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1462)
[Wed Aug  9 21:48:17 2006] [debug]: Handling postponed actions for  
(/opt/rt3/lib/RT/Action/CreateTickets.pm:1462)
[Wed Aug  9 21:48:17 2006] [info]: Ticket 10025 created in queue 
'Infrastructure' by jmccoy (/opt/rt3/lib/RT/Ticket_Overlay.pm:745)

-- 
*************************************
John McCoy, Jr
Sr. Systems and Network Administrator
Enterprise Technology Services
Golden Gate University
415-442-6560
*************************************




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