[rt-users] Mail Bounce Issue

[Steve Berg]

RT Team,

I've been getting this bounce from sendmail ever since I started using 
RT and want to try to work out why it's happening.  The bounce is below 
and it's complaining about the syntax of the AdminCC address.

In my ticket queue I have 5 named individuals that are AdminCCs and I 
checked their addresses and they are all correct and they are receiving 
emails from the ticketing system.

Where else should i check?

Thanks

-Steve

=================================================================================
Date: Thu, 10 Aug 2006 09:59:13 -0700
From: Mail Delivery Subsystem <MAILER-DAEMON at itsvr1.xxx.local>
To: apache at itsvr1.xxx.local
Subject: Returned mail: see transcript for details
Parts/Attachments:
   1 Shown      8 lines  Text
   2 Shown    372 bytes  Message, "Delivery Status"
   3 Shown     21 lines  Text
----------------------------------------

The original message was received at Thu, 10 Aug 2006 09:59:13 -0700
from apache at localhost

   ----- The following addresses had permanent fatal errors -----
"AdminCc of itsupport Ticket #2528":;

   ----- Transcript of session follows -----
553 5.1.3 "AdminCc of itsupport Ticket #2528":;... List:; syntax illegal 
for recipient addresses

    [ Part 2: "Delivery Status" ]

Reporting-MTA: dns; itsvr1.xxx.local
Arrival-Date: Thu, 10 Aug 2006 09:59:13 -0700

Final-Recipient: RFC822; "553 List:; syntax illegal for recipient 
addresses"@itsvr1.xxx.local
X-Actual-Recipient: rfc822; "553 List:; syntax illegal for recipient 
addresses"@itsvr1.xxx.local
Action: failed
Status: 5.1.3
Last-Attempt-Date: Thu, 10 Aug 2006 09:59:13 -0700

Return-Path: <apache>
Received: (from apache at localhost)
        by itsvr1.xxx.local (8.13.1/8.13.1/Submit) id k7AGxD6t021818;
        Thu, 10 Aug 2006 09:59:13 -0700
Date: Thu, 10 Aug 2006 09:59:13 -0700
Subject: [itsupport #2528] Remaning issues from new disk set up
From: "Chris Clark " <itsupport at itsupport.xxx.local>
Reply-To: itsupport at itsupport.xxx.local
In-Reply-To:
References: <RT-Ticket-2528 at xxx.local>
Message-ID: <rt-3.4.5-18446-1155229152-744.2528-5-0 at xxx.local>
Precedence: bulk
X-RT-Loop-Prevention: itsupport
RT-Ticket: itsupport #2528
Managed-by: RT 3.4.5 (http://www.bestpractical.com/rt/)
RT-Originator: cclark at xxx.com
To: "AdminCc of itsupport Ticket #2528":;
MIME-Version: 1.0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8bit
X-RT-Original-Encoding: utf-8