[rt-users] User preferences?

[Mathew]

Chris Riddoch wrote:
> Now that I've got RT set up for my organization, I've got a couple
> questions:
> 
> 1) Why do no users besides root have the 'Preferences' in the menu at
> the top?  It has: Home, Simple Search, Tickets, Tools, Approval
> 
> 2) It looks like the quick ticket creation from the front page is
> decidedly unhelpful because there's no place to set the description of
> the ticket on a ticket created from there.  We've decided that would
> cause more problems than it solves, so we'd like to remove it from our
> users' front pages.  Is there a way to do that without telling all of my
> users to go to their (currently nonexistent) 'Preferences' pages and
> change it themselves?
> 
> I'm sure we'll get the wrinkles out sooner or later...
> 

You have to assign different rights in order for people to do different 
things.  Look under Configuration -> Global for the rights that are 
available.

-- 
Mathew Snyder