[rt-users] 3.6.1 search bug?

David Smithson dsmithson at activsupport.com
Thu Aug 10 21:29:24 EDT 2006


I wonder if you might glean some truth by enabling debug output in
Elements/Footer:

<%ARGS>
$Debug => 2      <--------- changed from 0
$Menu => 1
</%ARGS>

Just a thought.

David Smithson
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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mathew
Snyder
Sent: Thursday, August 10, 2006 6:05 PM
To: Gary Hall
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] 3.6.1 search bug?

Gary Hall wrote:
> I'm running RT-3.6.1.
> 
> If I "Add" a search criterion using the drop down box whose
> default is "Requestor EmailAddress" and then "Add and Search"
> with a second criterion, the process fails with a message
> "Unknown Field: Requestor.EmailAddress" (or whatever field
> was selected from the drop-down box).
> 
> If I "Add and Search" with a "Requestor EmailAddress" criterion
> alone, no error occurs and I get results.
> 
> If I "Add" a different criteron, (e.g., "Created Before") and
> then Add and Search with "Requestor EmailAddress" (or any other
> choice from that drop-down list), no error occurs and I get results.
> 
> Anyone else see this behaviour?

CORRECTION:

I did it wrong.  I fixed my process and made sure it matched the same
steps you took when you got the error.  I am also getting this error.

Mathew Snyder
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