[rt-users] 3.6.1 search bug?
Jörg Eichhorn
eichhorn at ponton-consulting.de
Wed Aug 16 11:46:20 EDT 2006
I also get the error 'Unknown field: Requestor.EmailAddress'.
The debug output as suggested by David Smithson is the following:
$%ARGS = {
'ActorOp' => '=',
'AndOr' => 'AND',
'WatcherOp' => 'LIKE',
'ValueOfActor' => '',
'Format' => '\' <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',
\'<b><a
href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject\',
\'__Status__\',
\'__QueueName__\',
\'__OwnerName__\',
\'__Priority__\',
\'__NEWLINE__\',
\'\',
\'<small>__Requestors__</small>\',
\'<small>__CreatedRelative__</small>\',
\'<small>__ToldRelative__</small>\',
\'<small>__LastUpdatedRelative__</small>\',
\'<small>__TimeLeft__</small>\'',
'LinksOp' => '=',
'PriorityOp' => '<',
'idOp' => '<',
'SearchId' => 'new',
'Size' => '',
'ActorField' => 'Owner',
'clauses' => '0',
'PriorityField' => 'Priority',
'LinksField' => 'HasMember',
'ValueOfStatus' => '',
'ValueOfLinks' => '',
'ValueOfPriority' => '',
'ValueOfTime-TimeUnits' => 'minutes',
'Query' => ' Requestor.EmailAddress LIKE \'test\'',
'ValueOfTime' => '',
'DoSearch' => 'Add and Search',
'AttachmentOp' => 'LIKE',
'ValueOfDate' => '',
'TimeOp' => '<',
'QueueOp' => '=',
'Title' => '',
'Order' => [
'ASC',
'ASC',
'ASC',
'ASC'
],
'AttachmentField' => 'Subject',
'Face' => '',
'Link' => 'None',
'StatusOp' => '=',
'TimeField' => 'TimeWorked',
'DateField' => 'Created',
'RowsPerPage' => '0',
'ValueOfQueue' => '',
'ValueOfid' => '',
'WatcherField' => 'Requestor.EmailAddress',
'ValueOfWatcher' => '',
'DateOp' => '<',
'ValueOfAttachment' => '',
'OrderBy' => [
'id',
'',
'',
''
]
};
Thanks for help.
Jörg Eichhorn
On 11.08.2006 03:29, David Smithson wrote:
> I wonder if you might glean some truth by enabling debug output in
> Elements/Footer:
>
> <%ARGS>
> $Debug => 2 <--------- changed from 0
> $Menu => 1
> </%ARGS>
>
> Just a thought.
>
> David Smithson
> ________________________________
>
> CLICK HERE FOR ONLINE SUPPORT
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mathew
> Snyder
> Sent: Thursday, August 10, 2006 6:05 PM
> To: Gary Hall
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] 3.6.1 search bug?
>
> Gary Hall wrote:
>> I'm running RT-3.6.1.
>>
>> If I "Add" a search criterion using the drop down box whose
>> default is "Requestor EmailAddress" and then "Add and Search"
>> with a second criterion, the process fails with a message
>> "Unknown Field: Requestor.EmailAddress" (or whatever field
>> was selected from the drop-down box).
>>
>> If I "Add and Search" with a "Requestor EmailAddress" criterion
>> alone, no error occurs and I get results.
>>
>> If I "Add" a different criteron, (e.g., "Created Before") and
>> then Add and Search with "Requestor EmailAddress" (or any other
>> choice from that drop-down list), no error occurs and I get results.
>>
>> Anyone else see this behaviour?
>
> CORRECTION:
>
> I did it wrong. I fixed my process and made sure it matched the same
> steps you took when you got the error. I am also getting this error.
>
> Mathew Snyder
More information about the rt-users
mailing list