[rt-users] RT SelfService

Steve Berg checkpoint at ozbergs.com
Fri Aug 11 11:20:10 EDT 2006


Team,

I have a number of my users who need the occasional privileged user 
status so they have that box checked in their user profile but they get 
confused when they want to submit a ticket the normal way.  I see if 
they go to http://rt/SelfService they can get to the usual selfservice 
screen.  Is there an easy way to add that URL to the Left Nav menu so 
they can click on the link rather than having to remember the URL?

-Steve




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