[rt-users] RT and LDAP authentication (Win2k AD)

[Matt Nichols]

We thought of this but I didn't want to keep up with new hires. Now, If
they've got an account in AD (anyone who would be using RT does) it's
all transparent. 

 

________________________________

From: Helmuth Ramirez [mailto:HelmuthRamirez at compupay.com] 
Sent: Friday, August 11, 2006 1:04 PM
To: Matt Nichols; eric.valor at daimlerchrysler.com;
rt-users at lists.bestpractical.com
Cc: pkime at Shopzilla.com
Subject: RE: [rt-users] RT and LDAP authentication (Win2k AD)

 

You could always import all your AD users, assuming that's where most
(if not all) your tickets will be coming from.  Then you don't have to
worry about them sending an e-mail the first time.

 

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Matt
Nichols
Sent: Friday, August 11, 2006 1:58 PM
To: eric.valor at daimlerchrysler.com; rt-users at lists.bestpractical.com
Cc: pkime at Shopzilla.com
Subject: RE: [rt-users] RT and LDAP authentication (Win2k AD)

 

If you would like local RT accounts to be automatically created upon
first web login you'll need to use Jim's
http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback in
conjunction with the LDAP overlay. 

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
eric.valor at daimlerchrysler.com
Sent: Friday, August 11, 2006 12:17 PM
To: rt-users at lists.bestpractical.com
Cc: pkime at Shopzilla.com
Subject: [rt-users] RT and LDAP authentication (Win2k AD)

 


AFAIK, and IIRC, Jim Meyer's code requires an initial email from the
user to autocreate accounts from AD info.  You can't autocreate from web
login using his code. 

Make sure your users have email addies configured in their AD records. 

--
Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
eric.valor at daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536

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