[rt-users] owner should see only his tickets, but not another one

Ruslan Zakirov ruslan.zakirov at gmail.com
Mon Aug 14 09:43:46 EDT 2006


http://wiki.bestpractical.com/index.cgi?Rights

On 8/14/06, Vostřák Matěj <vostrak at sefira.cz> wrote:
> Hi,
> I would like ask you, anybody knows how and what I must to do, if I want to grant access to our customer for
> viewing a ticket what they sended?
> I meen, if first user send a request and second too, the first can access only for his request and second person can access only for his request too, but not for another one.
>
> Anybody knows how and what I must to do?
>
> BTW, I tried set and us grant "ShowTickets", "Showgroup", and other but with out the result.
> Only what I can to do, is the user can't make ticket via WEB page and can see only ticket what has'nt Owner, but I want to see only ticket what the user sended.
>
> Thanks for your inspiration
> matej
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-- 
Best regards, Ruslan.


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