[rt-users] v3.6.0 empty transaction with utf-8 content-type

[Chris Fernando]

Hello all,

We're observing a problem with incoming e-mails where the message body
is
empty after getting piped into RT. The only difference between the
e-mails
that fail and the ones that succeed is the following header exists on
the
failed transactions: 

   Content-Type: text/plain; charset="utf-8"

and the following exists on the successful transactions:

   Content-Type: text/plain; charset="us-ascii"


Should we be filtering the messages with something before handing it off
to
RT or is RT capable of handling "utf-8" encoded messages and something
else is probably amiss?

Any help would be greatly appreciated.

Thanks,

Chris



--
StillSecure
Christopher Fernando
Security Engineer

303-381-3802 Support
303-381-3880 Fax

www.stillsecure.com

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