[rt-users] v3.6.0 empty transaction with utf-8 content-type

[Jesse Vincent]

On Mon, Aug 14, 2006 at 12:58:45PM -0600, Chris Fernando wrote:
> Hello all,
> 
> We're observing a problem with incoming e-mails where the message body > is
> empty after getting piped into RT. The only difference between the > e-mails
> that fail and the ones that succeed is the following header exists on > the
> failed transactions: 
> 
>    Content-Type: text/plain; charset="utf-8"
> 
> and the following exists on the successful transactions:
> 
>    Content-Type: text/plain; charset="us-ascii"
> 
> 
> Should we be filtering the messages with something before handing it off > to
> RT or is RT capable of handling "utf-8" encoded messages and something
> else is probably amiss?
>

RT certainly should be handling utf8 content just fine. Can you try
reporting the bug as a utf8 message to rt-bugs at fsck.com?

We'll see if our RT handles it ok.


> Any help would be greatly appreciated.
> 
> Thanks,
> 
> Chris
> 
> 
> 
> --
> StillSecure
> Christopher Fernando
> Security Engineer
> 
> 303-381-3802 Support
> 303-381-3880 Fax
> 
> www.stillsecure.com
> 
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> 
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