[rt-users] Re: Two problems with RT 3.4.5

[Mike Friedman]

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On Mon, 14 Aug 2006 at 09:04 (-0400), Drew Barnes wrote:

> You have your variables set wrong.
> WebBaseURL should be https://hmc.security.berkeley.edu
> WebPath should be /rt3

Drew,

Thanks, that works.

Mike

================================================================================
> Mike Friedman wrote:
>> 
>> I've recently put up RT 3.4.5 (Linux FC5) and I notice two problems:
>> 
>> 1.  The 'Admin Comment' and 'Admin Correspondence' templates contain this 
>> line:
>>
>>   <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >
>> 
>> However, RT is generating an incorrect link from the above, even though my 
>> WebURL variable appears to be set properly (and I'm not having any other 
>> problems with URLs being generated).  In my RT configuration, I have the 
>> following:
>>
>>   Set($WebPath , "");
>>   Set($WebBaseURL , "/rt3");
>>   Set($WebURL , $WebBaseURL . $WebPath . "/");
>> 
>> Yet, what RT generates in the above two templates is the following (for 
>> ticket 172):
>>
>>  <URL: https://hmc.security.berkeley.edu/rt3/rt3/Ticket/Display.html?id=172 
>> >
>> 
>> (Note the extra '/rt3').

_________________________________________________________________________
Mike Friedman                        IST/System and Network Security
mikef at berkeley.edu                   2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://security.berkeley.edu
_________________________________________________________________________

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