[rt-users] 2 queues with 2 email addresss

[Ruslan Zakirov]

http://wiki.bestpractical.com/?RTAddressRegexp


On 8/15/06, Roy El-Hames <rfh at pipex.net> wrote:
> Hi there;
> I have 2 queues q1 and q2 each have an email address forwarded to it
> q1 at myorg and q2 at myorg  ..
> When a user send an email to q1 at myorg with a cc to q2 at myorg, this is
> resulting on a tickets created in each queue, is there a way to limit
> this so it only creates one ticket??
> my system rt-3.6.1 apache2/mysql 5/mod_perl2
> Regards;
> Roy
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-- 
Best regards, Ruslan.