[rt-users] Resolve stalled tickets after 72 hours (oops, accidentally posted to devel)

Tue Aug 15 13:43:09 EDT 2006

(oops! I accidentally posted this to devel! sorry!) 

I'd like to automatically resolve stalled tickets after 72 hours. I'm
pretty sure there was a scrip and template for this on the wiki but I
can't seem to find it. I want to automatically resolve any tickets that
are stalled for over 72 hours and send a notification to the requestor
and any CCs.

TIA!

Daniel Jimenez
MemberSource Credit Union
Information Systems Analyst
713-244-1122 voice
713-244-3310 fax
djimenez at membersourcecu.org <mailto:djimenez at membersourcecu.org> 

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