[rt-users] Out of Office AutoReply

[Bill Chever]

Don, I use this scrip filter to move suspected spam and other subject lines into a trash queue. Just insert the text you need.  Description: Move SPAM Condition: User Defined Action: User Defined Template: Global Template:Blank Stage: Transaction Create  Custom condition: $self->TicketObj->Subject =~ /Possible SPAM/ or $self->TicketObj->Subject =~ /Undelivered Mail/ or $self->TicketObj->Subject =~ /Delivery Status Notification/ or $self->TicketObj->Subject =~ /Delivery failure/ or $self->TicketObj->Subject =~ /Delivery Notification/; Custom action preparation code: 1; Custom action cleanup code: $self->TicketObj->SetQueue('Trash');  Hope this helps.  Bill Chever Product Support Manager Terracotta, Inc. +1.510.915.2425 
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