[rt-users] Corres messages

[Drew Barnes]

Might this be the NotifyActor variable, or am I mis-reading the question?


Martyn Routley wrote:
> Hi
> Am I being dense....(Answers on a postcard to...)
>
> I have installed 3.6.0 from FreeBSD ports and it works. Yay!
>
> By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once the
> ticket has been taken by a user, the emails seem to go to everybody except the owner.
>
> My question is this.
> Is it possible to have the messages sent only to the ticket owner and not everyone?
>
>
> Martyn 
>
>
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati