[rt-users] v3.6.1 / Logged out issues

[Frances Albemuth]

 Also of potential interest -- if I go `back` and re-submit the
resolve form, it behaves normally (takes me back to
Ticket/Update.html).

  -FC

On 8/18/06, Frances Albemuth <frances.cincinattus at gmail.com> wrote:
>  I seem to be experiencing the same difficulty -- same version of RT,
> no customizations.  The issue only occurs if I'm using SSL, however.
> I activated the aforementioned configuration, but no change.  The
> following actions send me back to the log-in (and upon authenticating
> I'm immediately directed to the proper page):
>
>  * `Take`
>  * `Resolve`
>  * `Open` (from resolved)
>
>  Still poking around to see if I can make some sense of it.
>
>   -FC
>
> On 8/18/06, Jesse Vincent <jesse at bestpractical.com> wrote:
> >
> >
> >
> > On Fri, Aug 18, 2006 at 10:37:50AM -0400, Tony Graziano wrote:
> > > >>> Jesse Vincent <jesse at bestpractical.com> 08/15/06 05:25PM >>>
> > > On Tue, Aug 15, 2006 at 04:58:07PM -0400, Tony Graziano wrote:
> > > <snip>
> > > So. Is this a 3.6.1 with no local customizations whatsoever
> > > that's breaking? If so, the right next step is to turn on cookie
> > > notification in your browser and see if RT is sending a new cookie
> > > right
> > > before each forced relogin attempt.  Also, it's worth stopping apache,
> > > clearing
> > > out rt's var/mason/obj directory, and starting apache again. It's
> > > possible for some things to get cached across server restarts.
> > > <snip>
> > > Yes, it is setting a cookie at the login again. What gives? Usually it
> > > is when a ticket is being reolved (with or without response to
> > > requestors, or when manually creating a new ticket and "saving it". All
> > > the input is saved, and it takes you right back to the same ticket.I did
> > > stop apache and clean the obj directory, and turned on firefox to prompt
> > > for all cookies. When i got kicked out to the login screen, it prompted
> > > me to set a cookie when I hit "Login".
> >
> > That's very strange and somewhat unexpected with 3.6.1.
> >
> > Try enabling this option in your RT_Config:
> >
> > # $WebSessionClass is the class you wish to use for managing Sessions.
> > # It defaults to use your SQL database, but if you are using MySQL 3.x
> > # and
> > # plans to use non-ascii Queue names, uncomment and add this line to
> > # RT_SiteConfig.pm will prevent session corruption.
> >
> > # Set($WebSessionClass , 'Apache::Session::File');
> >
> >
> >
> > > ------------------------
> > > For LAN Support:
> > > http://www.myitdepartment.net/index.php?option=com_content&task=view&id=13&Itemid=29
> > >
> > > For Internet Support:
> > > http://www.cavalierbroadband.com/index.php?option=com_content&task=view&id=41&Itemid=30
> > >
> >
> > --
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