[rt-users] Weird behaviour in RT. Please help !!!

Dario Luis Coneglian Oliveros oliveros at cpqd.com.br
Tue Aug 22 14:54:02 EDT 2006


Where can I find it ?
I cheked the latest changes in wiki, but could not find any patch :-(
Thanks
Jesse Vincent wrote:

>
>On Tue, Aug 22, 2006 at 03:42:19PM -0300, Dario Luis Coneglian Oliveros wrote:
>  
>
>>Consider you have a fresh installation of RT (3.6.0 or 3.6.1) with the 
>>following configuration:
>>    
>>
>
>See the patch Jim Meyer sent this morning.
>
>
>
>
>  
>
>>RT_SiteConfig.pm
>>------------------------
>>Set($WebBaseURL , "http://<hostname>:$WebPort");
>>Set($WebPath , "/rt/demo");
>>
>>rt.conf (apache configuration file)
>>-------------------------------------------
>>AddHandler fastcgi-script fcgi
>>FastCgiServer /l/disk0/tools/rt/demo/bin/mason_handler.fcgi 
>>-idle-timeout 120 -processes 3
>>ScriptAlias /rt/demo/ /l/disk0/tools/rt/demo/bin/mason_handler.fcgi/
>>
>>Here are the steps to reproduce the problem:
>>
>>1) Log in as root
>>2) Create a ticket in "Quick ticket creation" as root
>>3) Create a ticket in "Quick ticket creation" as nobody
>>4) Click on the first ticket (description, not id) at "10 highest 
>>priority tickets I own" window
>>5) Click on the second ticket (description, not id) at "10 newest 
>>unowned tickets" window
>>In this scenario, step 4 will fail and step 5 will succeed.
>>If you look at page source, you will see that there's a difference 
>>between the content (href) of both tables.
>>First one generates an invalid URL 
>>(http://<hostname>/Ticket/Display.html?id=1) and second one a valid URL: 
>>http://<hostname>/rt/demo/Ticket/Display.html?id=2
>>Please note $WebPath (/rt/demo) is not appended to the first URL.
>>
>>Any help will be very very appreciated !!!
>>Dário
>>
>>
>>  
>>
>>     
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>>    
>>
>
>  
>

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