[rt-users] Weird behaviour in RT. Please help !!!

[Jesse Vincent]

On Tue, Aug 22, 2006 at 03:42:19PM -0300, Dario Luis Coneglian Oliveros wrote:
> Consider you have a fresh installation of RT (3.6.0 or 3.6.1) with the 
> following configuration:

See the patch Jim Meyer sent this morning.




> RT_SiteConfig.pm
> ------------------------
> Set($WebBaseURL , "http://<hostname>:$WebPort");
> Set($WebPath , "/rt/demo");
> 
> rt.conf (apache configuration file)
> -------------------------------------------
> AddHandler fastcgi-script fcgi
> FastCgiServer /l/disk0/tools/rt/demo/bin/mason_handler.fcgi 
> -idle-timeout 120 -processes 3
> ScriptAlias /rt/demo/ /l/disk0/tools/rt/demo/bin/mason_handler.fcgi/
> 
> Here are the steps to reproduce the problem:
> 
> 1) Log in as root
> 2) Create a ticket in "Quick ticket creation" as root
> 3) Create a ticket in "Quick ticket creation" as nobody
> 4) Click on the first ticket (description, not id) at "10 highest 
> priority tickets I own" window
> 5) Click on the second ticket (description, not id) at "10 newest 
> unowned tickets" window
> In this scenario, step 4 will fail and step 5 will succeed.
> If you look at page source, you will see that there's a difference 
> between the content (href) of both tables.
> First one generates an invalid URL 
> (http://<hostname>/Ticket/Display.html?id=1) and second one a valid URL: 
> http://<hostname>/rt/demo/Ticket/Display.html?id=2
> Please note $WebPath (/rt/demo) is not appended to the first URL.
> 
> Any help will be very very appreciated !!!
> Dário
> 
> 
>   
> 
>      
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