[rt-users] Question about RT CLI custom field / web-interface

Joshua Colson jcolson at voidgate.org
Thu Aug 24 11:17:02 EDT 2006


On Wed, 2006-08-23 at 19:11 -0500, Carl Davis wrote:
> On Tue, 22 Aug 2006 09:54:41 -0700
> Joshua Colson <jcolson at voidgate.org> wrote:
> 
> > On Tue, 2006-08-22 at 07:08 -0500, lists at tswireless.net wrote:
> > > Can you elaborate on this.  I can't seem to figure out how to display my
> > > custom fields via the cli.  I am using rt 0.02 which came with rt-3.6.1
> > > 
> > > Carl
> > 
> > Assuming you have a custom field called 'Training' associated with
> > ticket number 45367, you could do the following:
> > 
> > user at host:> rt show -f CF-Training,Subject,Priority ticket/45367 
> > id: ticket/45367
> > CF-Training: Yes
> > Subject: Whatever the subject is currently set to
> > Priority: 10

I'm not certain why that isn't working. The equivalent query on my
system works. Have you modified the code base at all?




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