[rt-users] Question about RT CLI custom field / web-interface

[Carl Davis]

On Thu, 24 Aug 2006 08:17:02 -0700
Joshua Colson <jcolson at voidgate.org> wrote:

> On Wed, 2006-08-23 at 19:11 -0500, Carl Davis wrote:
> > On Tue, 22 Aug 2006 09:54:41 -0700
> > Joshua Colson <jcolson at voidgate.org> wrote:
> > 
> > > On Tue, 2006-08-22 at 07:08 -0500, lists at tswireless.net wrote:
> > > > Can you elaborate on this.  I can't seem to figure out how to display my
> > > > custom fields via the cli.  I am using rt 0.02 which came with rt-3.6.1
> > > > 
> > > > Carl
> > > 
> > > Assuming you have a custom field called 'Training' associated with
> > > ticket number 45367, you could do the following:
> > > 
> > > user at host:> rt show -f CF-Training,Subject,Priority ticket/45367 
> > > id: ticket/45367
> > > CF-Training: Yes
> > > Subject: Whatever the subject is currently set to
> > > Priority: 10
> 
> I'm not certain why that isn't working. The equivalent query on my
> system works. Have you modified the code base at all?
> 

No I haven't touched anything, I wouldn't even know how if I wanted to.