[rt-users] help! RT::Action::NotifyGroup help!

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Aug 24 12:35:07 EDT 2006


Have you seen rtx-notify-group-admin script that comes with extension?

On 8/24/06, Jason Marshall <jasonm at kelman.com> wrote:
> Good morning!  Let me begin by saying I am NOT a perl programmer, and I
> have no idea what I'm doing.
>
> I have made a custom condition that tries to invoke
> RT::Action::NotifyGroup in the commit stage, but I can't make it do
> anything.
>
> I've tried all the random stupid stuff I can think of, but haven't hit the
> right combination of guesses yet.
>
> Right now, I have:
>
>    require RT::Action::NotifyGroup;
>    $RT::Action::NotifyGroup->SetRecipients('Systems');
>
> in the Custom action cleanup code: section.
>
> The error I get in the logfile is:
>
> [Thu Aug 24 15:44:17 2006] [error]: Scrip 15 Commit failed: Can't call
> method "SetRecipients" on an undefined value at (eval 450) line 2.
>
> To me, this means nothing.  What is it saying is undefined?  Is it
> expecting more arguments?  I've tried pretty well everything I can think
> of...
>
> Thanks in advance!!
>
>
> ---
> Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.
>
>    From a Sun Microsystems bug report (#4102680):
>      "Workaround: don't pound on the mouse like a wild monkey."
>
>    "I have great faith in fools:
>       Self confidence my friends call it."  -Edgar Allan Poe
>
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-- 
Best regards, Ruslan.



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