[rt-users] help! RT::Action::NotifyGroup help!

[Jason Marshall]

Hi Ruslan, no I didn't see that.  Thanks for pointing it out to me.

I have an RT group called 'systems'.  Do I just have to add the group 
'systems', or all the members of the group individually?

Thanks.

> Have you seen rtx-notify-group-admin script that comes with extension?
>
> On 8/24/06, Jason Marshall <jasonm at kelman.com> wrote:
>> Good morning!  Let me begin by saying I am NOT a perl programmer, and I
>> have no idea what I'm doing.
>> 
>> I have made a custom condition that tries to invoke
>> RT::Action::NotifyGroup in the commit stage, but I can't make it do
>> anything.
>> 
>> I've tried all the random stupid stuff I can think of, but haven't hit the
>> right combination of guesses yet.
>> 
>> Right now, I have:
>>
>>    require RT::Action::NotifyGroup;
>>    $RT::Action::NotifyGroup->SetRecipients('Systems');
>> 
>> in the Custom action cleanup code: section.
>> 
>> The error I get in the logfile is:
>> 
>> [Thu Aug 24 15:44:17 2006] [error]: Scrip 15 Commit failed: Can't call
>> method "SetRecipients" on an undefined value at (eval 450) line 2.
>> 
>> To me, this means nothing.  What is it saying is undefined?  Is it
>> expecting more arguments?  I've tried pretty well everything I can think
>> of...
>> 
>> Thanks in advance!!
>> 
>> 
>> ---
>> Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.
>>
>>    From a Sun Microsystems bug report (#4102680):
>>      "Workaround: don't pound on the mouse like a wild monkey."
>>
>>    "I have great faith in fools:
>>       Self confidence my friends call it."  -Edgar Allan Poe
>> 
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>
>
> -- 
> Best regards, Ruslan.
>

---
Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.

   From a Sun Microsystems bug report (#4102680):
     "Workaround: don't pound on the mouse like a wild monkey."

   "I have great faith in fools:
      Self confidence my friends call it."  -Edgar Allan Poe