[rt-users] Calendar view of tickets?

[Jim Brandt]

When I run it, for the month I pick, it shows links with the ticket 
subject in the day indicated by the due date on the ticket. Do your 
tickets have due dates?


Torsten Brumm wrote:
> Hi Jim,
> 
> OK, now it works. But it renders only a calender, nothing else....i have 
> changed the SelectCalendar.html Values from your ACS Queues to the ones 
> i have but nothing happens...how does your result looks like???
> 
> Torsten
> 
> 2006/12/6, Jim Brandt <cbrandt at buffalo.edu <mailto:cbrandt at buffalo.edu>>:
> 
>     Torsten,
> 
>     I used the following modules that you'll need to install from CPAN:
> 
>     * HTML::CalendarMonth (I think this has some dependencies like
>     HTML::Element, etc. Just follow them and install all dependencies.)
> 
>     * Date::Calc
> 
>     Also, I should mention I got this working on 3.6.1. I think it could
>     work in 3.4.5, but the Tools menu is different so you'd need to make
>     some changes.
> 
>     Let me know if I left anything else out.
> 
>     Jim
> 
> 
>     Torsten Brumm wrote:
>      > Hi Jim,
>      >
>      > sounds good to me a Calendar per Queue base, tried yours but got the
>      > following error:
>      >
>      > Error during compilation of
>     /opt/rt36/local/html/Tools/Calendar/Calendar:
>      > Can't locate HTML/CalendarMonth.pm in @INC (@INC contains:
>      > /opt/rt36/local/lib /opt/rt36/lib
>      > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
>      > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
>      > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
>      > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
>      > /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
>      > /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3
>      > /usr/lib/perl5/site_perl
>      > /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
>      > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
>      > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
>      > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
>      > /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
>      > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3
>      > /usr/lib/perl5/vendor_perl
>     /usr/lib/perl5/5.8.6/i386-linux-thread-multi
>      > /usr/lib/perl5/5.8.6 .) at
>     /opt/rt36/local/html/Tools/Calendar/Calendar
>      > line 9, <GEN35> line 40.
>      > BEGIN failed--compilation aborted at
>      > /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line
>     40.
>      >
>      >
>      > I think there are some missing files?!?
>      >
>      > Thanks
>      >
>      > Torsten
>      >
>      > 2006/12/5, Jim Brandt <cbrandt at buffalo.edu
>     <mailto:cbrandt at buffalo.edu> <mailto: cbrandt at buffalo.edu
>     <mailto:cbrandt at buffalo.edu>>>:
>      >
>      >     Mark,
>      >
>      >     I have a rough prototype of something like this working on
>     our dev
>      >     machine. In my case, I was playing around with creating a
>     maintenance
>      >     calendar that would allow us to track system changes in RT.
>     My thought
>      >     was to have a few designated queues set up as the maintenance
>     queues.
>      >     You'll see these hard-coded in the example. My thought was to
>     make them
>      >     a config option eventually.
>      >
>      >     I installed the attached code under /opt/rt3/share/html/Tools
>     so my
>      >     Tools page has a menu with Offline, Reports, and Calendar.
>      >
>      >     It's a bit ugly, but it works. Hope it helps.
>      >
>      >     Jim
>      >
>      >     Roedel, Mark wrote:
>      >      > It occurred to me last night that it'd be useful sometimes
>     to have a
>      >      > calendar display with ticket on it according to their due
>      >     dates.  Before
>      >      > I start hacking on something myself, is that something
>     that anybody's
>      >      > already attempted?
>      >      >
>      >      > --
>      >      > Mark Roedel
>      >      > Senior Programmer / Analyst
>      >      > LeTourneau University
>      >      > Longview, Texas  USA
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>      >     --
>      >     Jim Brandt
>      >     Administrative Computing Services
>      >     University at Buffalo
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>      >
>      > --
>      > MFG
>      >
>      > Torsten Brumm
>      >
>      > http://www.torsten-brumm.de
> 
>     --
>     Jim Brandt
>     Administrative Computing Services
>     University at Buffalo
> 
> 
> 
> 
> 
> -- 
> MFG
> 
> Torsten Brumm
> 
> http://www.torsten-brumm.de <http://www.torsten-brumm.de>

-- 
Jim Brandt
Administrative Computing Services
University at Buffalo