[rt-users] Calendar view of tickets?

Torsten Brumm torsten.brumm at googlemail.com
Wed Dec 6 11:12:30 EST 2006


Argh, no......

2006/12/6, Jim Brandt <cbrandt at buffalo.edu>:
>
> When I run it, for the month I pick, it shows links with the ticket
> subject in the day indicated by the due date on the ticket. Do your
> tickets have due dates?
>
>
> Torsten Brumm wrote:
> > Hi Jim,
> >
> > OK, now it works. But it renders only a calender, nothing else....i have
> > changed the SelectCalendar.html Values from your ACS Queues to the ones
> > i have but nothing happens...how does your result looks like???
> >
> > Torsten
> >
> > 2006/12/6, Jim Brandt <cbrandt at buffalo.edu <mailto:cbrandt at buffalo.edu
> >>:
> >
> >     Torsten,
> >
> >     I used the following modules that you'll need to install from CPAN:
> >
> >     * HTML::CalendarMonth (I think this has some dependencies like
> >     HTML::Element, etc. Just follow them and install all dependencies.)
> >
> >     * Date::Calc
> >
> >     Also, I should mention I got this working on 3.6.1. I think it could
> >     work in 3.4.5, but the Tools menu is different so you'd need to make
> >     some changes.
> >
> >     Let me know if I left anything else out.
> >
> >     Jim
> >
> >
> >     Torsten Brumm wrote:
> >      > Hi Jim,
> >      >
> >      > sounds good to me a Calendar per Queue base, tried yours but got
> the
> >      > following error:
> >      >
> >      > Error during compilation of
> >     /opt/rt36/local/html/Tools/Calendar/Calendar:
> >      > Can't locate HTML/CalendarMonth.pm in @INC (@INC contains:
> >      > /opt/rt36/local/lib /opt/rt36/lib
> >      > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
> >      > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
> >      > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
> >      > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
> >      > /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
> >      > /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3
> >      > /usr/lib/perl5/site_perl
> >      > /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
> >      > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
> >      > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
> >      > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
> >      > /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
> >      > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3
> >      > /usr/lib/perl5/vendor_perl
> >     /usr/lib/perl5/5.8.6/i386-linux-thread-multi
> >      > /usr/lib/perl5/5.8.6 .) at
> >     /opt/rt36/local/html/Tools/Calendar/Calendar
> >      > line 9, <GEN35> line 40.
> >      > BEGIN failed--compilation aborted at
> >      > /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line
> >     40.
> >      >
> >      >
> >      > I think there are some missing files?!?
> >      >
> >      > Thanks
> >      >
> >      > Torsten
> >      >
> >      > 2006/12/5, Jim Brandt <cbrandt at buffalo.edu
> >     <mailto:cbrandt at buffalo.edu> <mailto: cbrandt at buffalo.edu
> >     <mailto:cbrandt at buffalo.edu>>>:
> >      >
> >      >     Mark,
> >      >
> >      >     I have a rough prototype of something like this working on
> >     our dev
> >      >     machine. In my case, I was playing around with creating a
> >     maintenance
> >      >     calendar that would allow us to track system changes in RT.
> >     My thought
> >      >     was to have a few designated queues set up as the maintenance
> >     queues.
> >      >     You'll see these hard-coded in the example. My thought was to
> >     make them
> >      >     a config option eventually.
> >      >
> >      >     I installed the attached code under /opt/rt3/share/html/Tools
> >     so my
> >      >     Tools page has a menu with Offline, Reports, and Calendar.
> >      >
> >      >     It's a bit ugly, but it works. Hope it helps.
> >      >
> >      >     Jim
> >      >
> >      >     Roedel, Mark wrote:
> >      >      > It occurred to me last night that it'd be useful sometimes
> >     to have a
> >      >      > calendar display with ticket on it according to their due
> >      >     dates.  Before
> >      >      > I start hacking on something myself, is that something
> >     that anybody's
> >      >      > already attempted?
> >      >      >
> >      >      > --
> >      >      > Mark Roedel
> >      >      > Senior Programmer / Analyst
> >      >      > LeTourneau University
> >      >      > Longview, Texas  USA
> >      >      > _______________________________________________
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> >      >
> >      >     --
> >      >     Jim Brandt
> >      >     Administrative Computing Services
> >      >     University at Buffalo
> >      >
> >      >
> >      >
> >      >
> >      >     _______________________________________________
> >      >
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> >      >
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> >      >
> >      >
> >      >
> >      >
> >      >
> >      > --
> >      > MFG
> >      >
> >      > Torsten Brumm
> >      >
> >      > http://www.torsten-brumm.de
> >
> >     --
> >     Jim Brandt
> >     Administrative Computing Services
> >     University at Buffalo
> >
> >
> >
> >
> >
> > --
> > MFG
> >
> > Torsten Brumm
> >
> > http://www.torsten-brumm.de <http://www.torsten-brumm.de>
>
> --
> Jim Brandt
> Administrative Computing Services
> University at Buffalo
>
>
>


-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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