[rt-users] RT 3.6.1 stops sending out emails

Les Driggers ldriggers at fncinc.com
Wed Dec 6 14:38:54 EST 2006

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Harald Kapper
> Sent: Wednesday, December 06, 2006 8:58 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] RT 3.6.1 stops sending out emails
> Hi
> he've a perfectly working RT 3.6.1 (on debian etch).
> Only problem is that sometimes RT simply stops to send out 
> emails (comments,
> replys) to just anyone - as if it lost it's email-interface 
> somehow, also no correspondences are then tracked in the 
> ticket (which is quite right, but basically not the wanted 
> functionality).
> Restarting the apache2 it's running in helps.
> But having to worry about outgoing-correspondence is really a pain...
> Anyone any ideas on this one?
> Thank you in advance
> Harald Kapper 

I am having this issue as well.


I think my issue is related to a custom scrip I wrote to send
alerts to my cell phone when a ticket is created during the weekend.
It is based on a similar example in the RT Essentials book.

I have deleted that scrip, so now I just have to wait and see if that 
fixed the problem. I'll post an update when I know more.

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