[rt-users] RT 3.6.1 stops sending out emails
ldriggers at fncinc.com
Wed Dec 6 14:38:54 EST 2006
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
> Of Harald Kapper
> Sent: Wednesday, December 06, 2006 8:58 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] RT 3.6.1 stops sending out emails
> he've a perfectly working RT 3.6.1 (on debian etch).
> Only problem is that sometimes RT simply stops to send out
> emails (comments,
> replys) to just anyone - as if it lost it's email-interface
> somehow, also no correspondences are then tracked in the
> ticket (which is quite right, but basically not the wanted
> Restarting the apache2 it's running in helps.
> But having to worry about outgoing-correspondence is really a pain...
> Anyone any ideas on this one?
> Thank you in advance
> Harald Kapper
I am having this issue as well.
I think my issue is related to a custom scrip I wrote to send
alerts to my cell phone when a ticket is created during the weekend.
It is based on a similar example in the RT Essentials book.
I have deleted that scrip, so now I just have to wait and see if that
fixed the problem. I'll post an update when I know more.
Confidentiality Notice: This message is for the sole use of the intended recipient(s).
It may contain confidential or proprietary information and may be subject to the
attorney-client privilege or other confidentiality protections. If this message was
misdirected, neither FNC Holding Company, Inc. nor any of its subsidiaries waive any
confidentiality, privilege, or trade secrets. If you are not a designated recipient,
you may not review, print, copy, retransmit, disseminate, or otherwise use this message.
If you have received this message in error, please notify the sender by reply e-mail
and delete this message.
More information about the rt-users