[rt-users] RT 3.6.1 stops sending out emails

[Niko Tyni]

On Wed, Dec 06, 2006 at 03:57:45PM +0100, Harald Kapper wrote:

> he've a perfectly working RT 3.6.1 (on debian etch).
> 
> Only problem is that sometimes RT simply stops to send out emails (comments, 
> replys) to just anyone - as if it lost it's email-interface somehow, also no 
> correspondences are then tracked in the ticket (which is quite right, but 
> basically not the wanted functionality).
> 
> Restarting the apache2 it's running in helps.

Hi,

are you using mod_perl2? Is there anything in the error log?

What's in $RT::MailCommand, ie. have you set it to something else than
the default 'sendmailpipe'?

I think you might be hitting a Debian bug #384622 [1] in mod_perl2:
"localizing %ENV causes a segmentation fault". The code in 3.6.1
lib/RT/Action/SendEmail.pm uses 'local $ENV{MAILADDRESS}'.

[1] http://bugs.debian.org/384622 

Cheers,
-- 
Niko Tyni	ntyni at iki.fi