[rt-users] RTFM howto modify the way how articles are inserted ?

Jodok Ole Muellers jodok.o.mullers at deu.mci.com
Tue Dec 12 08:59:02 EST 2006


Thanks Jesse,

I am already running RTFM v2.2.0RC2, 
I simply didn't find that option.
I was just to blind to see it.

For the list: It can be found here:

Configuration -> Classes -> <NameOfMyCustomClass> -> Basics
or https://rt3.myserver.tld/rt3/Admin/RTFM/Classes/Modify.html?id=1

Is a bunch of checkboxes like these:

[ ] Include article name
[ ] Include article summary
[ ] Include custom field 'Description'
   [ ]  Title
   [X]  Value

> Give the latest RTFM 2.2RC a shot. It has options to modify this output.


Thanks, Jodok



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