[rt-users] Bulk Ticket Update Question

Stephen Turner sturner at MIT.EDU
Tue Dec 12 09:28:13 EST 2006


Hi Torsten,
 
How goes it? Which version of RT are you using? This works differently in
3.4 and 3.6.
 
Steve
----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)
  
 

________________________________

	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Torsten Brumm
	Sent: Tuesday, December 12, 2006 5:52 AM
	To: RT Users
	Subject: [rt-users] Bulk Ticket Update Question
	
	
	Hi RT Users,
	
	i'm stepping in the dark at this moment. My Users like to have the
Bulk Update Page modified for easier life..
	
	They need the checked Checkboxes per ticket unchecked as default and
also set as default the owner to the current user and the Status to resolved
by default.... 
	




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