[rt-users] Bulk Ticket Update Question

Torsten Brumm torsten.brumm at googlemail.com
Tue Dec 12 09:30:56 EST 2006


Hi Stephen,

its going worse at this moment ;-). we use RT 3.6.1.

Whats going on at the MIT?

Torsten

2006/12/12, Stephen Turner <sturner at mit.edu>:
>
> Hi Torsten,
>
> How goes it? Which version of RT are you using? This works differently in
> 3.4 and 3.6.
>
> Steve
> ----------------------------------------
> Stephen Turner
> Senior Programmer/Analyst - Client Support Services
> MIT Information Services and Technology (IS&T)
>
>
>
> ________________________________
>
>         From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Torsten
> Brumm
>         Sent: Tuesday, December 12, 2006 5:52 AM
>         To: RT Users
>         Subject: [rt-users] Bulk Ticket Update Question
>
>
>         Hi RT Users,
>
>         i'm stepping in the dark at this moment. My Users like to have the
> Bulk Update Page modified for easier life..
>
>         They need the checked Checkboxes per ticket unchecked as default
> and
> also set as default the owner to the current user and the Status to
> resolved
> by default....
>
>
>


-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20061212/48695068/attachment.htm>


More information about the rt-users mailing list