[rt-users] Bulk Ticket Update Question
Torsten Brumm
torsten.brumm at googlemail.com
Tue Dec 12 09:30:56 EST 2006
Hi Stephen,
its going worse at this moment ;-). we use RT 3.6.1.
Whats going on at the MIT?
Torsten
2006/12/12, Stephen Turner <sturner at mit.edu>:
>
> Hi Torsten,
>
> How goes it? Which version of RT are you using? This works differently in
> 3.4 and 3.6.
>
> Steve
> ----------------------------------------
> Stephen Turner
> Senior Programmer/Analyst - Client Support Services
> MIT Information Services and Technology (IS&T)
>
>
>
> ________________________________
>
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Torsten
> Brumm
> Sent: Tuesday, December 12, 2006 5:52 AM
> To: RT Users
> Subject: [rt-users] Bulk Ticket Update Question
>
>
> Hi RT Users,
>
> i'm stepping in the dark at this moment. My Users like to have the
> Bulk Update Page modified for easier life..
>
> They need the checked Checkboxes per ticket unchecked as default
> and
> also set as default the owner to the current user and the Status to
> resolved
> by default....
>
>
>
--
MFG
Torsten Brumm
http://www.torsten-brumm.de
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